Thursday, May 24, 2012

Coffee: The Corporate Drug














I just finished my 3rd and last cup of coffee for the day and it got me thinking...

Caffeine is such an oddity...

It is a psychoactive, stimulant drug and is consumed by millions of people, some of which "do not do drugs" nor condone their use.

Can you imagine if there was a prohibition against caffeine though? The world would be up in arms!

It is amazing to me how coffee literally fuels thousands of businesses, corporate entities and organizations.

While there is a lot of disagreement between many organizations about political, religious and cultural variables, you can almost always find at least one person on each side of every paradox fueling their days activities with coffee or some other form of caffeinated substance.

Coffee is in a way, something that truly unites humanity on a subtle level.

Tuesday, May 15, 2012

The Seven Hermetic Principles














In 1908, a book was published known as The Kybalion. This book is ripe with knowledge of mental mastery techniques that have major potential for the use in sales and marketing (as is known by some).

The book is a condensed introduction to Hermetic Philosophy and is based around the seven hermetic principles. These principles (as listed below, from the Kybalion itself) have the profound ability to provide one with techniques of self mastery. I have used my understanding of the principles listed below in my own work as a salesman and marketing professional (and beyond) and said principles can be seen manifest in my well documented "Destroy Your Printer Contest" series.

I present these principles below as an invitation to those open minded individuals who already understand the power of words, emotions and intent in the hopes to provide further enlightenment for your own sales and marketing endeavors.

I would go on to say that while these principles are very powerful, they can and have been used by some for selfish and ill-gotten rewards. I would highly recommend using this knowledge to help others rather than to manipulate them (as some people have done). Either way, you will see a return on investment in both physical and psychological terms and the intent behind your use of this knowledge will come to back you whether good or ill.

Indeed one will reap what is sown... 

The content below bears much esoteric/metaphysical ideology but can be read and used from a purely practical/psychological perspective.

I. THE PRINCIPLE OF MENTALISM.

“THE ALL is MIND; The Universe is Mental.”–The Kybalion.

This Principle embodies the truth that “All is Mind.” It explains that THE ALL (which is theSubstantial Reality underlying all the outward manifestations and appearances which we know under the terms of “The Material Universe”; the “Phenomena of Life”; “Matter”; “Energy”; and in short, all that is apparent to our material senses) is SPIRIT, which in itself is UNKNOWABLE and UNDEFINABLE, but which may be considered and thought of as AN
UNIVERSAL, INFINITE, LIVING MIND. It also explains that all the phenomenal world or universe is simply a Mental Creation of THE ALL, subject to the Laws of Created Things, and that the universe, as a whole, and in its parts or units, has its existence in the Mind of THE ALL, in which Mind we “live and move and have our being.” This Principle, by establishing the Mental Nature of the Universe, easily explains all of the varied mental and psychic phenomena that occupy such a large portion of the public attention, and which, without such explanation, are non-understandable and defy scientific treatment. An understanding of this great Hermetic Principle of Mentalism enables the individual to readily grasp the laws of the Mental Universe, and to apply the same to his well-being and advancement. The Hermetic Student is enabled to apply intelligently the great Mental Laws, instead of using them in a haphazard manner. With the Master-Key in his possession, the student may unlock the many doors of the mental and psychic temple of knowledge, and enter the same freely and intelligently. This Principle explains the true nature of “Energy,” “Power,” and “Matter,” and why and how all these are subordinate to the Mastery of Mind. One of the old Hermetic Masters wrote, long ages ago: “He who grasps the truth of the Mental Nature of the Universe is well advanced on The Path to Mastery.” And these words are as true to-day as at the time they were first written. Without this Master-Key, Mastery is impossible, and the student knocks in vain at the many doors of The Temple.

II. THE PRINCIPLE OF CORRESPONDENCE.

“As above, so below; as below, so above.”–The Kybalion

This Principle embodies the truth that there is always a Correspondence between the laws and phenomena of the various planes of Being and Life. The old Hermetic axiom ran in these words: “As above, so below; as below, so above.” And the grasping of this Principle gives one the means of solving many a dark paradox, and hidden secret of Nature. There are planes beyond our knowing, but when we apply the Principle of Correspondence to them we are able to understand much that would otherwise be unknowable to us. This Principle is
of universal application and manifestation, on the various planes of the material, mental, and spiritual universe–it is an Universal Law. The ancient Hermetists considered this Principle as one of the most important mental instruments by which man was able to pry aside the obstacles which hid from view the Unknown. Its use even tore aside the Veil of Isis to the extent that a glimpse of the face of the goddess might be caught. Just as a knowledge of the Principles of Geometry enables man to measure distant suns and their movements, while seated in his observatory, so a knowledge of the Principle of Correspondence enables Man to reason intelligently from the Known to the Unknown. Studying the monad, he understands the archangel.

III. THE PRINCIPLE OF VIBRATION.

“Nothing rests; everything moves; everything vibrates.”–The Kybalion.

This Principle embodies the truth that “everything is in motion”; “everything vibrates”; “nothing is at rest”; facts which Modern Science endorses, and which each new scientific discovery tends to verify. And yet this Hermetic Principle was enunciated thousands of years ago, by the Masters of Ancient Egypt. This Principle explains that the differences between different manifestations of Matter, Energy, Mind, and even Spirit, result largely from varying rates of Vibration. From THE ALL, which is Pure Spirit, down to the grossest form of Matter, all is in vibration–the higher the vibration, the higher the position in the scale. The vibration of Spirit is at such an infinite rate of intensity and rapidity that it is practically at rest–just as a rapidly moving wheel seems to be motionless. And at the other end of the scale, there are gross forms of matter whose vibrations are so low as to seem at rest. Between these poles, there are millions upon millions of varying degrees of vibration. From corpuscle and electron, atom and molecule, to worlds and universes, everything is in vibratory motion. This is also true on the planes of energy and force (which are but varying degrees of vibration); and also on the mental planes (whose states depend upon vibrations); and even on to the spiritual planes. An understanding of this Principle, with the appropriate formulas, enables Hermetic students to control their own mental vibrations as well as those of others. The Masters also apply this Principle to the conquering of Natural phenomena, in various ways. “He who understands the Principle of Vibration, has grasped the sceptre of power,” says one of the old writers.

IV. THE PRINCIPLE OF POLARITY.

“Everything is Dual; everything has poles; everything has its pair of opposites; like and unlike are the same; opposites are identical in nature, but different in degree; extremes meet; all truths are but half-truths; all paradoxes may be reconciled.”–The Kybalion.

This Principle embodies the truth that “everything is dual”; “everything has two poles”; “everything has its pair of opposites,” all of which were old Hermetic axioms. It explains the old paradoxes, that have perplexed so many, which have been stated as follows: “Thesis and antithesis are identical in nature, but different in degree”; “opposites are the same, differing only in degree”; “the pairs of opposites may be reconciled”; “extremes meet”; “everything is and isn't, at the same time”; “all truths are but half-truths”; “every truth is half  false”; “there are two sides to everything,” etc., etc., etc. It explains that in everything there are two poles, or opposite aspects, and that “opposites” are really only the two extremes of the same thing, with many varying degrees between them To illustrate: Heat and Cold, although “opposites,” are really the same thing, the differences consisting merely of degrees of the same thing. Look at your thermometer and see if you can discover where “heat” terminates and “cold” begins! There is no such thing as “absolute heat” or “absolute cold”– the two terms “heat” and “cold” simply indicate varying degrees of the same thing, and that “same thing” which manifests as “heat” and “cold” is merely a form, variety, and rate of Vibration. So “heat” and “cold” are simply the “two poles” of that which we call “Heat”–and the phenomena attendant thereupon are manifestations of the Principle of Polarity. The same principle manifests in the case of “Light and Darkness,” which are the same thing, the difference consisting of varying degrees between the two poles of the phenomena. Where does “darkness” leave off, and “light” begin? What is the difference between “Large and Small”? Between “Hard and Soft”? Between “Black and White”? Between “Sharp and Dull”? Between “Noise and Quiet”? Between “High and Low”? Between “Positive and Negative”? The Principle of Polarity explains these paradoxes, and no other Principle can supersede it. The same Principle operates on the Mental Plane. Let us take a radical and extreme example that of “Love and Hate,” two mental states apparently totally different. And yet there are degrees of Hate and degrees of Love, and a middle point in which we use the terms “Like or Dislike,” which shade into each other so gradually that sometimes we are at a loss to know whether we “like” or “dislike” or “neither.” And all are simply degrees of the same thing, as you will see if you will but think a moment. And, more than this (and considered of more importance by the Hermetists), it is possible to change the vibrations of Hate to the vibrations of Love, in one's own mind, and in the minds of others. Many of you, who read these lines, have had personal experiences of the involuntary rapid transition from Love to Hate, and the reverse, in your own case and that of others. And you will therefore realize the possibility of this being accomplished by the use of the Will, by means of the Hermetic formulas. “Good and Evil” are but the poles of the same thing, and the Hermetist understands the art of transmuting Evil into Good, by means of an application of the Principle of Polarity. In short, the “Art of Polarization” becomes a phase of “Mental Alchemy” known and practiced by the ancient and modern Hermetic Masters. An understanding of the Principle will enable one to change his own Polarity, as well as that of others, if he will devote the time and study necessary to master the art.

V. THE PRINCIPLE OF RHYTHM.

“Everything flows, out and in; everything has its tides; all things rise and fall; the pendulum-swing manifests in everything; the measure of the swing to the right is the measure of the swing to the left; rhythm compensates.”– The Kybalion.

This Principle embodies the truth that in everything there is manifested a measured motion, to and fro; a flow and inflow; a swing backward and forward; a pendulum-like movement; a tide-like ebb and flow; a high-tide and low-tide; between the two poles which exist in accordance with the Principle of Polarity described a moment ago. There is always an action and a reaction; an advance and a retreat; a rising and a sinking. This is in the affairs of the Universe, suns, worlds, men, animals, mind, energy, and matter. This law is manifest in the creation and destruction of worlds; in the rise and fall of nations; in the life of all things; and finally in the mental states of Man (and it is with this latter that the Hermetists find the understanding of the Principle most important). The Hermetists have grasped this Principle, finding its universal application, and have also discovered certain means to overcome its effects in themselves by the use of the appropriate formulas and methods.

They apply the Mental Law of Neutralization. They cannot annul the Principle, or cause it to cease its operation, but they have learned how to escape its effects upon themselves to a certain degree depending upon the Mastery of the Principle. They have learned how to USE it, instead of being USED BY it. In this and similar methods, consist the Art of the Hermetists.
The Master of Hermetics polarizes himself at the point at which he desires to rest, and then neutralizes the Rhythmic swing of the pendulum which would tend to carry him to the other pole. All individuals who have attained any degree of Self-Mastery do this to a certain degree, more or less unconsciously, but the Master does this consciously, and by the use of his Will, and attains a degree of Poise and Mental Firmness almost impossible of belief on the part of the masses who are swung backward and forward like a pendulum. This Principle and that of Polarity have been closely studied by the Hermetists, and the methods of counteracting, neutralizing, and USING them form an important part of the Hermetic Mental Alchemy.

VI. THE PRINCIPLE OF CAUSE AND EFFECT.

“Every Cause has its Effect; every Effect has its Cause; everything happens according to Law; Chance is but a name for Law not recognized; there are many planes of causation, but nothing escapes the Law.”–The Kybalion.

This Principle embodies the fact that there is a Cause for every Effect; an Effect from every Cause. It explains that: “Everything Happens according to Law”; that nothing ever “merely happens”; that there is no such thing as Chance; that while there are various planes of Cause and Effect, the higher dominating the lower planes, still nothing ever entirely escapes the Law. The Hermetists understand the art and methods of rising above the ordinary plane of Cause and Effect, to a certain degree, and by mentally rising to a higher plane they become Causers instead of Effects. The masses of people are carried along, obedient to environment; the wills and desires of others stronger than themselves; heredity; suggestion; and other outward causes moving them about like pawns on the Chessboard of Life. But the Masters, rising to the plane above, dominate their moods, characters, qualities, and powers, as well as the environment surrounding them, and become Movers instead of pawns. They help to PLAY THE GAME OF LIFE, instead of being played and moved about by other wills and environment. They USE the Principle instead of being its tools. The Masters obey the Causation of the higher planes, but they help to RULE on their own plane. In this statement there is condensed a wealth of Hermetic knowledge–let him read who can.

VII. THE PRINCIPLE OF GENDER.

“Gender is in everything; everything has its Masculine and Feminine Principles; Gender manifests on all planes.”–The Kybalion.

This Principle embodies the truth that there is GENDER manifested in everything–the Masculine and Feminine Principles ever at work. This is true not only of the Physical Plane, but of the Mental and even the Spiritual Planes. On the Physical Plane, the Principle manifests as SEX, on the higher planes it takes higher forms, but the Principle is ever the same. No creation, physical, mental or spiritual, is possible without this Principle. An understanding of its laws will throw light on many a subject that has perplexed the minds of men. The Principle of Gender works ever in the direction of generation, regeneration, and creation. Everything, and every person, contains the two Elements or Principles, or this great Principle, within it, him or her. Every Male thing has the Female Element also; every Female contains also the Male Principle. If you would understand the philosophy of Mental and Spiritual Creation, Generation, and Re-generation, you must understand and study this Hermetic Principle. It contains the solution of many mysteries of Life. We caution you that this Principle has no reference to the many base, pernicious and degrading lustful theories, teachings and practices, which are taught under fanciful titles, and which are a prostitution of the great natural principle of Gender. Such base revivals of the ancient infamous forms of Phallicism tend to ruin mind, body and soul, and the Hermetic Philosophy has ever sounded the warning note against these degraded teachings which tend toward lust, licentiousness, and perversion of Nature's principles. if you seek such teachings, you must go elsewhere for them–Hermeticism contains nothing for you along these lines. To the pure, all things are pure; to the base, all things are base.


Wednesday, April 25, 2012

The State Of Things


I don't know what selling managed print services is like for other companies, but I have been doing analysis after analysis for the most part since January first of this year. In addition, I would add that contrary to popular belief, the copier is not dead. I have been selling many of said machines right along with my MPS contracts.

I have come to learn that "the state of things" is primarily how you choose to perceive them. Perspective management is key in moving forward in this industry (or in life for that matter). While your perspective does not always change or effect reality, it can in fact change yourself.

The lens of which we use to view the world effects how we approach our relationships, self-esteem and multiple additional dynamics of life in general.

I have come to realize that managed print services is merely a lens to view the office imaging industry, one of which has been successful in creating new opportunities within said culture. By changing the lens of which we perceive an environment, we see opportunities which had not been seen from older perspectives.

This is an element of discordianism (a rather off beat religion stemming from hallucinations in a bowling alley).

"We look at the world through windows on which have been drawn grids (concepts). Different philosophies use different grids. A culture is a group of people with rather similar grids. Through a window we view chaos, and relate it to the points on our grid, and thereby understand it. The order is in the grid. That is the Aneristic Principle.

Western philosophy is traditionally concerned with contrasting one grid with another grid, and amending grids in hopes of finding a perfect one that will account for all reality and will, hence, (say unenlightened westerners) be true. This is illusory; it is what we Erisians call the Aneristic Illusion. Some grids can be more useful than others, some more beautiful than others, some more pleasant than others, etc., but none can be more True than any other."

While I myself am certainly not a discordian, I find this concept of grids useful to further illustrate my ideas about perspective management.

MPS is merely the current grid or perspective that is being employed to generate opportunity in this current time and space. As time goes on, there will no doubt be "the next big thing".  However, there is in fact "nothing new under the sun", simply new perspectives or grids to view those things.

Success in the office imaging industry (or life in general for that matter) is not about being on top of the next paradigm shift, so much as it is about being able to morph into said paradigm with ease. Having an open mind and being open to changing perspectives as needed is what determines success in any industry.

You don't have to be the first person or company to offer a product or service, you simply have to be able to do it better than anyone else and in that respect, perspective management and the ability to change "grids" or perspective, is at the heart of success.


 

Monday, March 26, 2012

On Not Throwing Temper Tantrums



Today marks the end of an appalling, trivial and in the end positive experience for both myself and one of my customers. About two weeks ago I sold a copier to a local bank who after reviewing our price for said copier and finding our pricing and service plan being superior to their current vendors options, chose to do business with us versus their current (now former) vendor.

About a week after the installation of our machine and the removal of the competitors machine from our customers location, I received a phone call from my contact from this bank.

They told me they had just received a phone call from their now former copier vendor...

I sat dumfounded, jaw having hit the floor while listening to the tale of our competitors rant.

My customer explained to me how this gentleman angrily and sarcastically reprimanded my customer for choosing us over them saying something to the effect of "Who do you think you are? You buy your copiers from us! We are taking that machine out of your building!"

Of course this was an empty threat and they had no ability to remove the machine themselves.

As it turned it out, I had (unknowingly) sold a machine in another vendors territory and they could not compete with our price. So, the gentleman from this other vendor thought it would be wise to call and then yell at his (former)/my (current) customer...

While we did eventually remove the machine, it was replaced by a different brand of copier that was also bought from me.

The temper tantrum thrown by the childish sales "professional" from the vendor of whom we had submitted our proposal against accomplished them only one thing...

Loosing a customer.

This salesman's activities are a perfect illustration of how to shoot yourself in the foot...

It is never a good idea to verbally attack your customer.


While I would likely have taken the sale regardless of this gentleman's actions due to our ability to provide a better price for the hardware and CPC rate for service and supplies, his choice to go off the deep end is what ultimately sealed his fate.

Had he simply chosen to accept he had lost a sale and thank his customer for their consideration perhaps in the future he would have the opportunity to re-quote against us however, my contact made it known that their organization would no longer even consider doing business with our competitor due to the actions of the aforementioned gentleman.

Sure, it hurts to loose a sale and perhaps in some situations emotions such as those presented by my contemporary from our competitor are even justified to some extent, but to unleash those emotions on a customer...

There is no excuse.

Not Your Grandfathers Cold Call



As part of my roll as an MPS sales consultant, I do at least 10 cold calls (by phone and by foot) every week. I stop in to companies of all sizes and garner the names of either the CFO or IT manager of each potential customer.

A few weeks back I decided that I would do all my cold calls through twitter...

While this was an experiment and will only be something I generally do in conjunction with the more "old school" style of cold calling as time goes on, I can honestly say I had the fastest "call back" from a prospect ever.

A new prospect answered my tweet within a few hours of hitting "send" and compared to the response from cold calling on the phone or by foot, this was something of a new record in speed as far as a response to the call is concerned.

I now have a meeting scheduled with this potential client...

Now this will not be my first sale made through twitter, however this example further suggests the writing is on the wall.

I write this as sign of the times or a warning if you will...

If your not using social media to augment your current marketing and sales endeavors, you are missing out on hot leads. Leads which come from people manning twitter accounts from potential customers who are excited to connect with the human beings on the other side of your twitter account.

Monday, February 27, 2012

Not Your Average "Desktop Printer"


Photo taken by Jeremiah Owyang

Virgin Airlines now has a digital check-in kiosk at the SFO.

What is truly interesting about this new installment is that the white table beneath the touch screens is actually a printer...

In a world where the paperless office is still considered by some to be the future and ultimate fate of the office imaging industry, I find this but one of many telling oppositions to such an idea.

As time moves on and the digital world continues to grow through the plethora of new technologies (namely mobile devices, tablets and similar new age toys) I find it interesting that paper documents persist despite the growing realization that they are truly becoming unnecessary.

I have postulated for some time now that the paperless office is a myth for the simple fact that human beings truly have an intense and emotional attachment to the printed page, especially those of which come from the office culture.

While we are seeing eBook sales surpassing those of "old school" books and many newspapers are either becoming relics of the past or digitizing their content and reducing their printed pages, we find that in the office space emails, invoices, bills, and etc. continue to pile up.

Why is this? I can not help but to assume having a physical document in your hand has some subconscious value to us as human beings. Today words on a screen are available at lightning speeds and can be sent over vast distances but when the power goes out...

You have nothing unless you have the printed page.

In a world where the concept of "the end of days" or the looming possibility of an apocalypse driven by religious deities or the continual destruction of the earth by our own hands is a constant and prevalent idea in the minds of many, I often wonder...

Should a truly earth shattering event steal electricity and technology from you and your business for "x" amount of time, what good will "the cloud" be to you then?

Perhaps those folks who still have a back room full of filing cabinets documenting years of information and data relevant to their business are not so crazy after all.

Perhaps someday in the future the type writer will once again be at the head of the game and the only tablet or pad or you will be using is one made of paper...

Tuesday, February 14, 2012

Intuition Versus Lack Of Attention



Over the past few years I have heard a lot of commentary about how certain elements of the digital age are causing us to have short attention spans...

Many a guru has suggested that forcing our thoughts into 140 characters or less could be leading to the inability to finish reading a book or pay full attention to longer articles, presentations etc.

While there has been studies (particularity in regards to children growing up in today's world) which suggest that these concepts may be true, I have to wonder...

Are we really loosing our attention spans or is the collective intuition of humanity expanding in response to being supplemented by new technologies and communication mediums?

I am not necessarily suggesting that we are becoming psychic (although I am not saying we aren't) so much as I am suggesting that what is perceived by some as a lack of attention is merely the growth and ability of humanity as a whole to garner more knowledge from smaller portions of recorded information.

While you may not be able to write a thesis paper in 140 characters or less, you could certainly link said tweet to a video that could potentially present the same information and provide equall or better understanding to the audience of the subject matter via linked content.

I think it would be fair to suggest that we as human beings are starting to develop the ability to learn more or rather to garner larger amounts of knowledge and wisdom from smaller portions of the written word, shorter variations of age old stories and information about the world at large.

I can't help but think of Carl Jung's idea of the "collective unconscious" and wonder if perhaps the archetypes are getting restless...

Should this idea hold true, I think it may have some serious implications for our industry. If our collective intuition is growing we may actually get to a point where the printed page is truly unnecessary and yet I ponder, would we choose to stop printing documents?

Would our realization that printed documents are no longer necessary supersede our emotional attachment to paper?

I for one think that the printed page has a strong (albeit practically subconscious) emotional power on people.

In my 6 years in the imaging industry, I have only come across one office (a medical office) that had gone paperless...

Well except for that one laser printer they had on their counter just in case they "needed" to print something...

Indeed, the next decade or two will be a most interesting collection of events to watch unfold. While the printed page may very well be heading towards extinction, I can't help but to think that advancements in recycling technology may cause the use and constant re-use of paper to create more jobs in said industry thus birthing new excuses to keep the printed page simply for the fact that we as human beings, want the printed page...